To comply with ISO Standard and to help continuous improvement, please fill in KPI Form supplied below and send it back to our management team. We ensure that all your evaluation will be our mission to improve our company.

Customer’s name : *
Company : *
Please mark down in the box that you are appropriate. (MAX 7  =  satisfactory <--------------->   MIN  1= poor)
	7	6	5	4	3	2	1
PART 1 : Product  & Transportation
1. Quality of goods that you recieve
2. Shape and properties of goods is matched your requirement
3. Price of goods is right
4. Accuracy of consignment
5. Delivery goods on time
PART 2 : Staff
1. Overall services
2. Friendliness
3. Enthusiasm
4. Speed of services
5. Accuracy of each job
6. Understanding  what  your need
7. Pay attention on your demand
8. Information services provider
9. Manner of communication
10. Dress properly
Suggestion :   Your comment is the valuable things for us. Thank you.

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